Experiment: can human values be used as predictors for solving user-created normative conflicts?

Motivation and objective

Previously we showed that social commitment models could play an important role into making social applications more adaptive/intelligent, and better promote user values in that domain. However, social commitments are norm-based, conflicts may occur and they need to be resolved.

Many conflict resolution approaches exist in literature, but they are rather concerned with the “how” rather than the “why”, i.e. how to implement a certain conflict resolution policy, rather than what that policy contains. We are proposing that, given a user’s value profile (i.e. order and/or preference of a number of relevant values), and how that user believes certain commitment are relevant to the same set of values, that we can predict the user’s preferred solution if a conflict is to occur involving any two of these commitments. The importance of this is that, assuming we were able to predict the correct solution for a majority of conflicts, that social media platforms can use contextual data to automatically solve conflicts between privacy/newsfeed settings created by the user in the future.

Relevant values

Using Rokeach’s value survey as a basis, we select a sample of potentially relevant values. This is not meant to be comprehensive list of all values possibly involved. The interpretation of these values here is generalized, and participants may as well project their own interpretation over the ones provided.

• Safety (Rokeach: family security)
For one or members of one’s own family to be safe from dangers or harm.

• Independence/freedom
For one, or members of one’s own family to be capable of doing what they need to do on their own, without being dependent on others.

• Social recognition/friendship
For one or members of one’s own family to build true friendships, a social life, and be recognized or distinguished amongst others in their social circle.

• Privacy (not in Rokeach’s list but relevant)
For one or members of one’s own family to have important information about them only shared with those they agree to share it with.

• Responsibility
For one or members of one’s own family to act responsibly in situations where that is required.

• Peace of mind (Rokeach: inner harmony)
For one or members of one’s own family to live with few or no worries and/or disturbances.

Hypotheses/research questions

H1: users’ value profiles in addition to how they believe certain commitments relate to their values can predict/explain the preferred conflict solution.

RQ2: will users have preferences regarding conflict solutions that deviate significantly from the “no difference” point?

RQ3: Is there an association between the agreement type (i.e. its elements) and the value profile associated to it? (E.g. location and privacy)

RQ4: users will have no significant preference for one value over another in their value profile.

…to be continued.

 

Advertisements

4 thoughts on “Experiment: can human values be used as predictors for solving user-created normative conflicts?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s